TERMS AND CONDITIONS

WE DO NOT COMBINE ORDERS. WE DO NOT APPLY ANY DISCOUNTS AFTER AN ORDER HAS BEEN PLACED. ALL PURCHASES ARE FINAL SALE. I DON'T OFFER EXCHANGES OR REFUNDS ONCE AN ORDER HAS BEEN PLACED. 

Damaged items: If an order arrives damaged, please notify us via email and include pictures as well as your order number. We must be notified within 7 business days of marked delivery date. If we are not made aware within 7 business days, we will not be able to replace or refund. 

Shipping & Insurance: RTS orders take 1-5 business days to be processed and shipped. The only items that are ready to ship will be listed under the ready to ship collection. Preorders take 14-28 business days from the close date to be shipped. Tracking for your order is emailed or sent to you via text once your order is processed and shipped out. If tracking shows that there is an unexpected delay in the delivery of your package, please contact your local Post Office. We can only provide you with the same information that is listed on the tracking online as that is all we have access to. If an order is marked by USPS as unclaimed, refused, or undeliverable the order will be canceled and no refund will be given. 

We are only responsible for lost or damaged packages if insurance was selected at checkout. If insurance was not selected at checkout, WE WILL NOT be able to replace. Insurance does not cover packages that were sent to the address that was entered at checkout that the customer failed to enter the address correctly. If tracking shows that your package has been delivered please check with your neighbors and family members to be sure they did not receive it by mistake. 

If insurance was not purchased, you will need to contact the post office with any and all questions regarding shipping issues. 

There will be no exceptions to any of the above policies.